ransomware

ˈrans(ə)mwɛː/

noun

a type of malicious software designed to block access to a computer system until a sum of money is paid.

Just as the definition above describes, Ransomware is responsible for significant disruptions to individuals and businesses who are effectively locked out of the data on their computer systems until they pay a ransom to hackers to retrieve it.

This has huge ramifications for both individuals and businesses worldwide. Ransomware can shut down banks, hospitals, police departments, or any organisation where their data is critical to its normal operations.

Ransomware will prevent you from accessing Windows, encrypt files so you can’t use them and stop certain apps from running, like your web browser.

You will know if you have fallen victim of a Ransomware attack if you receive a message with words to the effect of “Unfortunately, the files on this computer have been encrypted. You have 72 hours to submit payment to receive the encryption key, otherwise your files will be permanently destroyed.”

Worse, there is no guarantee if individuals or business pay the fine that the ransomware hackers will allow you access to your computer or laptop files anyway!

But all is not lost! You can take steps to protect your computer from Ransomware and here Optimal IT share some tips on how to do it.

Regularly back up your data

Backing up your data each day is the easiest, most effective way to recover your data if your computer system has been infected with Ransomware.

You will lose the files you were working on the day the Ransomware struck but a day’s lost data is nothing compared to losing every single file on your hard drive and years of work.

Optimal IT recommend you regularly back up your files to an external hard drive or to a cloud based backup service.

Install anti-virus protection with anti-malware and anti-ransomware programs

Install well-known and reputable anti-malware software and a software firewall to detect threats or suspicious behaviour.

Malware is constantly being updated to try to gain access to your computer, so ensure your anti-virus and anti-malware software is always up to date.

Don’t open or click on anything that looks suspicious

Stay up to date where possible on the latest phishing campaigns, suspicious websites, and other scams.

Don’t open or click on anything that looks suspicious, it may just be a ransomware attack or other malware attempting to infect your computer.

At Optimal IT, we understand that being without a computer due to a ransomware attack is not just an inconvenience. It can be a significant disruption to your work or business as well as your personal communications and affect you financially.

Our friendly qualified technicians at Optimal IT can come to your home or place of business anywhere on the Gold Coast. For most computer repairs we can fix them on-the-spot wherever possible, if not we’ll take your computer back to our workshop, fix it and return it to you as quickly as possible.

Our computer technicians have over 7 years’ industry experience which means we can get you up and running in the shortest amount of time possible. We have a local parts supplier and if we need to order a part for you we can get them fast.

We can help you troubleshoot most IT solutions for any problems you’re having with the Windows OS and we also do complete OS (Operating System) re-installations and can help with data recovery. We can also provide remote online tech support via the industry standard software, which is both secure and safe.

At Optimal IT, we have affordable capped price packages starting from $97 so there are no nasty surprises when it comes to the bill. We offer a full 12-month guarantee on all new parts and a 3-month guarantee on our workmanship. If for any reason our computer technician is not able to repair your computer there is no charge to you.

Optimal IT Gold Coast is available for all your computer repairs and IT solutions. If you need experienced professional assistance, we’ll get you up and running in no time!

Call us now on 0401 216 935 for a free no obligation cost estimate or text us to request a call back.